BLACKBOARD TROUBLE
Receipt Failure Message
Pending Enrollment Message
Enrollment Declined Message
Course not in Catalog
Course Not Showing When I
Logon
Can't Type a Post in Discussion Board
Can't Type Answer on a Test
Can't Send or Get Email
DocX Problem
Lost Username/Password
Blackboard Student Help Pages
Frequently Asked
Questions
MORE SITES FOR DISTANCE LEARNERS
Oregon Colleges Online
FACULTY SUPPORT
Blackboard Basics for Faculty
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If you are attempting to send email to your instructor through your Hotmail
account and you get a notification that your message could not be delivered,
please take the following steps to correct the problem:
- Log onto your
Hotmail e-mail account.
- Your e-mail
interface should appear on your screen. On the right, near the top, is a
button labeled "Options". Click this button.
- Four groups of
options will appear. Under the "Junk e-mail" group, click the link for
"Safe and blocked senders".
- Click the "Safe
Senders" link that appears on the next page.
- The middle of the
next screen is separated into two areas - On the right, is a list of
pre-approved sources to receive e-mail from. The left contains a text box,
and two buttons. Type your instructors’ e-mail address into the text box,
then click the “Add to list” button. Repeat this step for each teacher you
which to receive e-mail from.
-
Teacher@clackamas.edu (insert your teachers e-mail address)
- Any other teacher /
faculty you may need to communicate with – add their e-mail address to
this list.
- Make sure all of
these names are entered into the "Safe senders and domains" box on the
right - if they're not, you may need to re-do the previous step.
- Once the names are
listed on the right, return to your e-mail by clicking the "Mail" button
on the far left menu. Success! You should now be able to communicate with
your instructor!
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